CIPD supports the findings of the Bath research. Organisations and HR managers must to be aware that front line managers need:
- time to carry out their management roles
- to be carefully selected with more attention paid to behaviour competences
- to be supported by strong organisational values which show clearly the behaviours expected and those not permitted
- good working relationships with their own managers
- sufficient skills training to enable them to fulfill the people management requirements of the job
- a sense of career opportunity linked to training and development
- a sense of involvement in decision making they need a sense of job security
- to believe they will be treated with respect by their own managers.
Organisations need to encourage line managers’ buy-in and commitment to people management activities by clarifying their responsibilities through job descriptions, performance appraisal and communicating the importance and value of development-related activities.
http://www.cipd.co.uk/subjects/maneco/general/rolefrntlinemngers.htm?IsSrchRes=1 |